What a project with us looks like

Six example builds across different kinds of business: the problem, what we'd build, and what changes.

These are illustrative examples of the kind of work we do, not named client results. Client stories will be published here with their permission.

Invoices that file themselves

The situation: Two staff spend most of Friday keying client supplier invoices into Xero.
What we build: A shared inbox where clients forward invoices. AI reads the supplier, date, VAT and line items, creates a draft bill in Xero, and staff approve it in one click. Anything the AI isn't sure about is flagged for review.
What changes: Data entry becomes approval. Invoices are processed the same day, with fewer keying errors.
Builds on: Invoice data extraction; PDF to spreadsheet

The situation: Engineers on site can't answer the phone. After-hours calls go to voicemail and many callers never ring back.
What we build: An AI phone and WhatsApp assistant that answers around the clock, asks the right questions (postcode, problem, urgency), books into the calendar and texts a confirmation. Emergencies go straight to the on-call engineer.
What changes: Every enquiry gets an instant answer and a booking. The owner gets a daily summary.

The situation: Web-form leads sit in an inbox, and sales spends around 20 minutes researching each one.
What we build: Form to CRM, then AI looks up company size, sector, recent news and likely needs, scores the lead, and drafts a personalised first email for the rep to send.
What changes: Replies go out in minutes instead of hours, and reps spend their time selling.
Builds on: Lead researcher

The situation: The director rebuilds the same spreadsheet every Monday from the CRM, the accounts and a booking tool.
What we build: Automatic data pulls into one dashboard, plus a short AI-written summary emailed at 7am every Monday.
What changes: Half a day a week back, and decisions made on current numbers.

The situation: Reception is overloaded, Instagram enquiries are answered late, and no-shows leave gaps in the diary.
What we build: A chat assistant for the website and Instagram that answers treatment questions and books consultations, plus automatic reminders, rebooking prompts and review requests.
What changes: Enquiries answered in seconds, fewer empty slots and more reviews.

The situation: Shopify, the warehouse spreadsheet and QuickBooks don't connect, so staff copy orders between them.
What we build: Integrations that sync orders, stock and invoices automatically, with alerts for anything unusual such as low stock or a failed payment.
What changes: No double-keying, accurate stock, and invoices out the same day.

You'll leave the call with three specific ideas for your business, whether you work with us or not.